Business
You decide whether AI fits your organisation — and at what cost.
5 steps · 23 posts
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Step 1
What it is
2 posts Step 2
It answers
3 postsA chatbot that answers
Why we don't build chatbots: the two multi-agent paradigms we rejected
From a vague message to the right structured action
Questions beside this step Klarna went all-AI, then walked it back
Step 3
It acts
3 posts Step 4
It runs the work
8 postsA system that runs operations
Making AI reliable on real, messy documents
One relationship, many specialists
Authority is a trajectory, not a key
CRM is a special case of a larger pattern
Every action carries its reason
2 more in this step
All of this step → Questions beside this step Framework or platform? Choosing the right abstraction for your agent system
Step 5
You can trust it
7 postsWhat it takes to trust it
Smaller, faster, cheaper: the case against one big model for everything
Attentive AI: why focused beats big
Why we run our own models on home infrastructure
Why we build an ecosystem that grows smarter with every addition
AI that survives an audit
1 more in this step
All of this step → Questions beside this step Off-the-shelf, or adapt your own?